Compass Coaching & Development Vision Direction Success
 

The Compass Needs Assessment

Which direction is your organization heading?

The purpose of this Needs Assessment to gauge what you feel are strengths and areas that need improvement within your organization. Your answers to these questions will simply be used as a starting block to determine:

  • Will Compass Coaching & Development be a good partner for your organization?
  • What specific curriculum/programs would be most beneficial for your employees?
  • Which specific employees/departments would benefit most from our direction?

Please rate your company on the following statements,
7 meaning completely accurate:

1. The employees are clear on the vision, goals, and direction of the company:
12345 67
2. Our employees take pride and ownership in the success of the organization:
12345 67
3. Employees give and receive constructive criticism well (to employees and management):
12345 67
4. Managers do good job of empowering the employees:
12345 67
5. We should be better at understanding customers’ needs, forming strong relationships:
12345 67
6. Our employees regularly go above and beyond what is required of them:
12345 67
7. Our turnover rate is something that concerns me and should be much better:
12345 67
8. Employees maintain a positive attitude and are very productive while at work:
12345 67


Our top 4 areas that need improvement are: (Please Select 4)


  Teamwork/Effective Teams
  Employee Attitude
  Customer Service Skills
  Overall Sales Abilities
  Shared Organizational Strategy/Vision
  Relationship Building With Customers
  Communication/Listening skills
  Time Management/Productivity
  Manager-Employee Trust
  Hiring Procedures
  Employee Retention
  Change Adaptability
  Leadership
  Proper Goal Setting/Motivation
  Other:

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